NHTSA Complaint #11473331 — 2018 SUBARU FORESTER

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11473331
Vehicle	2018 SUBARU FORESTER
Component	VISIBILITY:WINDSHIELD
Date of Incident	September 13, 2017
Date Filed	July 11, 2022
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact stated that his girlfriend owns a 2018 Subaru Forester. The contact stated that when the vehicle was purchased, the front windshield seal dislodged and was visible by the dashboard. The contact stated that the seal should not be visible. The dealer was contacted and stated that they could not repair the windshield. The contact stated that a rock recently struck the windshield and a spider crack appeared; starting where the seal was not properly seated. The contact stated that the vehicle was not diagnosed or repaired as he was awaiting an appointment with the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.

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