NHTSA Complaint #11413224 — 2019 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11413224
Vehicle	2019 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	March 10, 2019
Date Filed	April 21, 2021
Mileage	1,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

SHORTLY AFTER PURCHASING THE VEHICLE, MY WINDSHIELD DEVELOPED A SMALL CRACK. STARTED IN THE LOWER LEFT DRIVERS SIDE AND QUICKLY SPREAD TO THE IMPAIR MY VISIBILITY. I TOOK IT TO THE DEALER IN YAKIMA WA, AND THE INSPECTOR SAID IT WAS A ROCK. WHICH I KNOW IT WASN'T AS I WOULD'VE NOTICED SUCH AN EVENT, THERE WAS NOT AN IMPACT WHICH I'VE WITNESS PLENTY OF, AND AM VERY PROTECTIVE OF MY VEHICLES. THEY SAID THEY WOULDN'T COVER IT. I HAD TO TAKE IT TO SAFELIGHT REPAIRS IN YAKIMA WASHINGTON TO HAVE IT REPLACED WHICH TOOK TWO MONTHS TO GET THE NEW WINDSHIELD IN AS THEY WAS A SHORTAGE WHICH WAS EXPLAINED TO ME. THE WINDSHIELD WAS REPLACED ON 03MAY2019. I HAVE THE RECEIPT FOR THIS REPLACEMENT AND STILL OWN THE VEHICLE.

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