NHTSA Complaint #11413163 — 2020 FORD EXPEDITION

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11413163
Vehicle 2020 FORD EXPEDITION
Component SUSPENSION
Date of Incident
Date Filed
Mileage 3,622 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

THE VEHICLE SHAKES/VIBRATES WHEN DRIVING OVER 65MPH, GETS WORSE THE FASTER YOU GO. SEEMS WORSE IN THE MIDDLE OF THE VEHICLE. TOOK IT TO FORD DEALER WE PURCHASED FROM AND THEY COULDN'T FIND AN ISSUE, JUST SAID ITS SOMETHING WITH THE TIRES OR RIMS. TOOK IT TO LOCAL FORD DEALER AND SAME THING, SAID IT WAS RIMS OR TIRES GIVING VIBRATION. BRAND NEW VEHICLE!! SHOULD BE A SMOOTH RIDE, AND DEALER HAS NO IDEA WHY IT DOES THIS, AND HAS NO SOLUTIONS OTHER THAN GOOD LUCK. STARTED LAST SUMMER, AFTER THE VEHICLE WAS TOWED. DEALERS DIDN'T NOTICE ANY DAMAGE OR ANYTHING NOTABLE UNDERNEATH THE VEHICLE.

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