NHTSA Complaint #11413123 — 2016 SUBARU OUTBACK ELECTRICAL SYSTEM

Complaint Details

ODI Number	11413123
Vehicle	2016 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	April 10, 2021
Date Filed	April 20, 2021
Mileage	58,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I PURCHASED MY 2016 OUTBACK SEPT 2019 FROM A DEALERSHIP WITH 38,000 MILES. THEY HAD REPLACED MY BATTERY ABOUT 4 MONTHS BEFORE I GOT IT. IT HAS A 30 MONTH FULL WARRANTY. THE BATTERY WENT COMPLETELY DEAD ABOUT 10 DAYS AGO.. I CALLED A TOW TRUCK TO JUMP ME. THE DRIVER INFORMED THAT THEY GET PLENTY OF CALLS FOR THE NEWER SUBARUS . I TOOK IT TO THE DEALERSHIP WHO CHARGED ME FOR THE BATTERY AND SAID THEY DON'T HONOR THE WARRANTY ON A CAR THAT WAS SOLD AFTER THE BATTERY WAS INSTALLED. THEY ALSO DIDN'T MENTION THAT SUBARUS WERE HAVING ELECTRIC ISSUES. MY SON LOOKED IT UP AND INFORMED ME THAT SUBARUS THAT WERE DRIVEN SHORT DISTANCES, WHICH MINE IS, TEND TO HAVE THIS PROBLEM

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