NHTSA Complaint #11413083 — 2017 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11413083 |
| Vehicle | 2017 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 62,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
MY 2017 FORD EXPLORER WITH 62,000 MILES SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING AT HIGHWAY SPEED. THE CAR IMMEDIATELY LOST POWER AND I WAS ALMOST HIT FROM BEHIND. I LIMPED INTO A REST AREA WHERE THE VEHICLE HAD TO BE TOWED TO A DEALER. THE FORD DEALER SERVICE TECHNICIAN DIAGNOSED THE ISSUE AS A MAIN BEARING FAILURE. THE CAR NOW REQUIRES A NEW ENGINE THAT WILL COST $6700 DOLLARS AND FORD HAS DENIED TO PROVIDE ANY FINANCIAL ASSISTANCE EVEN THOUGH THE VEHICLE HAS ONLY 62,000 MILES ON IT.
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