NHTSA Complaint #11412913 — 2009 HONDA ODYSSEY

I PURCHASED A 2009 HONDA ODYSSEY FROM WEST AUTO SALES LOCATED AT 6145 E. LANCASTER RD. FORT WORTH, TX 76112 ON 03/27/2021. I HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE FIRST TWO DAYS OF DRIVING IT THE CHECK ENGINE LIGHT CAME ON DUE TO THE CATALYTIC CONVERTOR NEEDING TO BE REPLACED. THE DEALERSHIP MANAGED TO GET THE CHECK ENGINE LIGHT OFF WITHOUT REPLACING IT. A FEW DAYS AFTER GETTING THE CAR BACK THE SERPENTINE BELT BROKE OFF. I NOTIFIED THE DEALER AND BROUGHT IT BACK TO THEM. THEY INFORMED ME THAT THERE WAS A BOLT BROKEN INSIDE THE TENSIONER AND IT WOULD TAKE FOUR DAYS IN ORDER TO GET THE TOOLS AND SUPPLIES NEEDED IN ORDER TO FIX IT. THE NEXT DAY I RECEIVED A PHONE CALL FROM THE DEALER AND TOLD THAT THEY GOT THE BOLT OUT WITH NO PROBLEM AND PUT A NEW TENSIONER IN AND REPLACED THE BELT. NOT EVEN A WEEK AFTER THAT THE BELT CAME OFF AGAIN AND I HAD TO HAVE IT TOWED TO FIRESTONE COMPLETE AUTO CARE AND THEY TOLD ME THAT THE SAME BROKEN BOLT WAS STILL THERE HOLDING TOGETHER THE TENSIONER. ALL THE DEALERSHIP DID WAS PUT JB WELD ON THE BROKEN BOLT TO HOLD IT TOGETHER. I HAVE NOTIFIED THE SELLER AND GOT NO HELP. NOW MY VAN ISN'T DRIVE ABLE AND IT WILL COST ANOTHER $800 TO GET IT FIXED THE RIGHT WAY. I DID A CARFAX REPORT ON THE VEHICLE AND FOUND OUT THAT IT HAS EVEN BEEN IN A WRECK THAT WASN'T DISCLOSED. I HAVE BEEN TOLD BY TWO DIFFERENT MECHANICS THAT I WAS SOLD A LEMON.