NHTSA Complaint #11412899 — 2016 FORD FUSION

I'VE HAD THE CAR FOR ABOUT 8 MONTHS NOW. FIRST THE SEATS STOPPED MOVING BACK AND FORTH. NO WARRANTY ON THE CAR SO TOOK IT TO MY LOCAL FORD AND THEY SAID IT WAS OFF ITS TRACK. A MONTH LATER THE SAME PROBLEM OCCURRED AND THEY SAID MY SEAT STOPPED SENDING COMMANDS TO THE COMPUTER. NOW THREE MONTHS LATER MY CAR RANDOMLY STARTED MAKING A LOUD RATTLING NOISE. GOT LOUDER EVERY TIME I STARTED THE CAR. SO ONCE AGAIN TOOK IT TO MY NEARBY FORD. THEY CHECKED IT OUT AND SAID MY FLEX PLATE HAS CRACKED ALL AROUND AND THAT IT WOULD BE A $1600 REPAIR. THIS CAR IS STILL FAIRLY NEW. LOOKED INTO IT AND IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME EXPERIENCE AND FORD IS AWARE OF THE MALFUNCTION AFTER MANY COMPLAINTS BUT STILL HAS NOT MADE IT A RECALL. VERY UPSETTING THAT I WILL BE WITHOUT A CAR FOR A WEEK AND HAVE TO PAY $1600 JUST TO GET IT FIXED WHEN IT SEEMS TO BE A MASS PROBLEM. TOOK IT TO A OUTSIDE SHOP AND THEY SAID THEY'VE HEARD ABOUT THE PROBLEM BEFORE AND IT'S MORE THAN JUST THE FLEXPLATE BUT THERE'S NO ONE AROUND THAT CAN DO THE JOB.