NHTSA Complaint #11412835 — 2018 RAM 2500
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11412835 |
| Vehicle | 2018 RAM 2500 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT END OF THE TRUCK STARTED VIOLENTLY SHAKING WITHOUT WARNING. THE CONTACT LOSS CONTROL OF THE STEERING WHEEL. THE CONTACT SLOWLY REGAINED CONTROL OF THE VEHICLE AND DROVE THE VEHICLE TO MOSS BROS. CHRYSLER JEEP DODGE RAM SAN BERNARDINO (1100 S E ST, SAN BERNARDINO, CA 92408) WHERE THE VEHICLE WAS LEFT OVERNIGHT. THE FOLLOWING DAY, THE CONTACT WAS INFORMED BY THE DEALER THAT ALL FOUR TIRES HAD FLAT SPOTS AND NEEDED TO BE REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION AND WAS NOT YET DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
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