NHTSA Complaint #11412835 — 2018 RAM 2500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11412835
Vehicle 2018 RAM 2500
Component SUSPENSION
Date of Incident
Date Filed
Mileage 4,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT END OF THE TRUCK STARTED VIOLENTLY SHAKING WITHOUT WARNING. THE CONTACT LOSS CONTROL OF THE STEERING WHEEL. THE CONTACT SLOWLY REGAINED CONTROL OF THE VEHICLE AND DROVE THE VEHICLE TO MOSS BROS. CHRYSLER JEEP DODGE RAM SAN BERNARDINO (1100 S E ST, SAN BERNARDINO, CA 92408) WHERE THE VEHICLE WAS LEFT OVERNIGHT. THE FOLLOWING DAY, THE CONTACT WAS INFORMED BY THE DEALER THAT ALL FOUR TIRES HAD FLAT SPOTS AND NEEDED TO BE REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION AND WAS NOT YET DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

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