NHTSA Complaint #11412833 — 2015 FORD EXPLORER

I NOTICED THAT I STARTED TO FEEL LIGHT HEADED AND WENT TO MY DOCTOR. AT FIRST IT WAS THOUGHT TO BE MY ALLERGIES. THE CONDITION ONLY WORSENED TO THE POINT WHERE I COULD NOT STAND WITHOUT GETTING DIZZY. I COULD NOT WORK AND HAD RINGING AND LOSS OF HEARING IN MY ONE EAR. IT WAS AROUND THIS TIME THAT I STARTED TO NOTICE A SULFUR SMELL COMING FROM MY VEHICLE. THE MORE I DROVE THE CAR, THE WORSE THE SMELL GOT TO THE POINT WHERE YOU COULD NOT DRIVE THE CAR. I LOOKED INTO THE SITUATION AFTER SPEAKING WITH MY STEP FATHER WHO IS A MECHANIC AND HE REPORTED AN ISSUE WITH EXPLORERS. I TOOL TO THE DEALER AND THEY SAID IT WAS A DIFFERENT ISSUE AND THAT THE WARRANTY HAD JUST RUN OUT. I CONTACTED FORD WHO SAID THEY WOULD FOLLOW UP AND DID NOT. I CALLED THEM BACK AND THEY ARE STATING THAT THERE IS NOTHING THEY CAN DO. NO WARNING LIGHTS CAME ON IN THE CAR AND IF I WOULD NOT HAVE HAD MY SENSE OF SMELL I COULD NOT HAVE BEEN ABLE TO FIGURE OUT WHAT WAS GOING ON AND COULD HAVE INJURED OR KILLED MYSELF OR OTHERS FOR THEIR FAULTY VEHICLE. I UNDERSTAND THAT VEHICLES BREAK DOWN, BUT THIS IS A KNOWN ISSUE AND THEY DID NOT ISSUE A RECALL. THE SAFETY CONCERN IS STILL THERE AND I COULD HAVE KILLED MYSELF OR OTHERS BECAUSE OF THEIR NEGLIGENCE AND LACK OF CONCERN FOR THE SAFETY OF THEIR CUSTOMERS.