NHTSA Complaint #11412786 — 2017 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11412786
Vehicle	2017 CHEVROLET CRUZE
Component	ENGINE
Date of Incident	April 3, 2021
Date Filed	April 19, 2021
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHEN VEHICLE IS SITTING IN AUTO-STOP MODE, RELEASING THE BRAKE AND PRESSING THE GAS PEDAL WILL RANDOMLY CAUSE VEHICLE TO STALL. I HAVE TAKEN IT TO DIFFERENT CHEVROLET DEALERSHIPS AND NO ONE CAN FIGURE OUT THE CAUSE OF IT AND THEY CANNOT REPLICATE THE ISSUE. (THE MECHANICS ARE NOT DRIVING THE VEHICLE LONG ENOUGH FOR IT TO HAPPEN.) THIS HAPPENS MORE OFTEN DURING SUMMER MONTHS, BUT HAS HAPPENED OVER THE 2020 WINTER. I HAVE TO PUT THE VEHICLE IN PARK, TURN IT OFF AND BACK ON TO GET THE CAR MOVING. THIS IS ESPECIALLY DANGEROUS IF I AM TRYING TO TURN IN FRONT OF ONCOMING TRAFFIC.

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