NHTSA Complaint #11408679 — 2021 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11408679
Vehicle 2021 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 1,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I BOUGHT THIS 2021 SUBARU OUTBACK IN JAN 2, 2021. IN MID FEB, I DROVE THE OUTBACK TO LAKE TAHOE. ON MY WAY, I WENT TO COSTCO GAS STATION FOR GAS AFTER 1 HOUR HIGHWAY DRIVING. THE CAR WAS JUST DEAD AFTER REFUELING. I CALLED ROADSIDE ASSISTANCE NOT KNOWING WHAT HAPPENED. THE CAR WAS JUMPSTARTED. I WAS ABLE TO CONTINUE MY TRIP AND BACK HOME. AFTER I WAS BACK HOME, I DROVE THE CAR TO THE DEALER THAT SOLD THE CAR. I WAS TOLD IT WAS BATTERY PROBLEM AND A NEW BATTERY WAS INSTALLED. A FEW WEEKS LATER, MY CAR COULDN'T START IN MY GARAGE ON A SATURDAY MORNING. I HAD TO JUMPSTART THE CAR USING A HANDHELD BATTERY MYSELF. I WENT TO THE DEALERSHIP AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. I THINK SUBARU OUTBACK HAS A DEFECT IN ELECTRIC SYSTEM THAT DRAIN THE BATTERY.

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