NHTSA Complaint #11408282 — 2011 TOYOTA 4RUNNER

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11408282
Vehicle	2011 TOYOTA 4RUNNER
Component	SEATS
Date of Incident	April 15, 2021
Date Filed	April 15, 2021
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I TURNED IN THE IGNITION AND WASN'T EVEN AROUND THE BLOCK FROM MY HOME, WHEN I NOTICED MY SEAT OVERHEATING ALONG WITH A STRONG BURNING ELECTRICAL/WIRE SMELL. THE HEAT WAS HOTTER THAN THE HIGHEST SETTING BECAUSE IT WAS UNCOMFORTABLE TO REMAIN SEATED. I CHECKED THE POWER SWITCH, WHICH WAS OFF, THEN TOGGLED IT ANYWAY TO SEE IF IT WOULD TURN OFF. I HAD TO PULL OVER AS THE SEAT WAS TOO HOT AND FEARED IT INJURE ME AND/OR WOULD IGNITE. AFTER TURNING OFF THE IGNITION, THE HEATING STOPPED. HOWEVER, I GOT BACK IN AND STARTED TO DRIVE, IT HEATED UP AGAIN. I RETURNED HOME TO LOOK UNDER THE SEAT BUT DIDN'T SEE ANYTHING UNUSUAL, EXCEPT FOR THE STRONG BURNING WIRES SMELL. ALSO, MY SKIN WAS RED WITH A LINGERING STING IN TWO AREAS WHERE THE HEAT WAS MORE INTENSE. I CONDUCTED ON ONLINE SEARCH ABOUT THE PROBLEM AND DISCOVERED OTHERS EXPERIENCED THE ABRUPT OVERHEATING SEATS.

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#11318291 — March 16, 2020 — I WAS DRIVING MY CAR AND THE SEAT STARTED GETTING HOT. I CHECKED TO MAKE SURE THE SWITCH WAS OFF. IT WAS, BUT I TURNE...

#10505703 — April 9, 2013 — ON 8 APRIL 2013, THERE WAS A BURNING SMELL COMING FROM THE DRIVERS SEAT. THE HEATING SWITCH TO THE HEATED SEATS WOULD...

#10409258 — June 28, 2011 — TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER SR5. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AND WHEN THE VEHICLE ...

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