NHTSA Complaint #10409258 — 2011 TOYOTA 4RUNNER

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10409258
Vehicle	2011 TOYOTA 4RUNNER
Component	SEATS
Date of Incident	May 15, 2011
Date Filed	June 28, 2011
Mileage	400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER SR5. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AND WHEN THE VEHICLE WAS NOT MOVING, HE NOTICED THAT THE LUMBAR SUPPORT ON THE DRIVERS SEAT WOULD CRACKLE AND MAKE NOISE WHENEVER HE MOVED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 400 AND THE CURRENT MILEAGE WAS APPROXIMATELY 1,500.

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