NHTSA Complaint #11408105 — 2017 FORD F-250

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11408105
Vehicle 2017 FORD F-250
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

WHILE DRIVING ON THE FREEWAY AT 65 MPH THE STEERING WHEEL VIOLENTLY BEGAN SHAKING UNCONTROLLABLY. YOU COULD VISUALLY SEE AND FEEL THE ENTIRE FRONT OF THE TRUCK SHAKING. IT GOT WORSE WHEN I APPLIED THE BRAKES. THIS HAS OCCURRED SEVERAL TIMES WHEN DRIVING OVER MINOR IMPERFECTIONS ON THE ROAD. I TOOK THE TRUCK IN TO GET THE RECALL FIXED, BUT IT DID NOT FIX THE WOBBLE. I ACTUALLY EXPERIENCED AN EVEN WORSE WOBBLE 1 WEEK AFTER THE REPAIR. THE WOBBLE IS STILL A SERIOUS PROBLEM. THE FIRST TIME IT HAPPENED, THE WOBBLE WAS NOT IMMEDIATELY NOTICEABLE AS IT WAS MILD AND I THOUGHT IT WAS THE ROAD. THE SECOND TIME IT HAPPENED, I THOUGHT I RAN OVER SOMETHING ON THE ROAD THAT CAUSED ME TO GET A FLAT TIRE WHEN IN FACT THE TIRE WAS FINE AND THAT WAS THE ACTUAL WOBBLE. EVERYTHING WAS SHAKING AND I HAD TO GRIP THE STEERING WHEEL TO CONTROL THE DIRECTION OF THE TRUCK. EACH OCCURRENCE HAPPENED WHILE DRIVING BETWEEN 55-65 MPH ON THE FREEWAY.

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