NHTSA Complaint #11292198 — 2017 FORD F-250

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11292198
Vehicle	2017 FORD F-250
Component	SERVICE BRAKES
Date of Incident	December 26, 2019
Date Filed	December 30, 2019
Mileage	20,010 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE "DEATH WOBBLE" STARTED AFTER 15K MILES ON MY TRUCK. I'VE BROUGHT MY TRUCK TO FORD DEALERSHIP. FORD DEALERSHIP IN SAN JOSE, CA TOLD ME THE DAMPNERS ON MY TRUCK NEEDS TO BE REPLACED, BUT THE PARTS ARE IN BACK ORDER AND DOESN'T KNOW WHEN FORD WILL HAVE THE PARTS FOR REPLACEMENT. DURING OUR LATEST TRIP TO SANTA ANA, CA ON DEC 26, 2019. THE FRONT END OF MY TRUCK, STEERING WHEEL SHOOK VIOLENTLY AT HIGHWAY SPEED (45MPH+) WHEN BRAKING OR GOING OVER POTHOLES/ROUGH ROADS. THE WOOBLES ARE MUCH WORST THIS TIME. WE ALMOST GOT INTO AN ACCIDENT BECAUSE OF THE WOOBLES IN SAN LUIS OBISPO, CA. WE PULLED OFF THE FREEWAY AND I'VE CALLED/LEFT VOICEMAIL/TEXTED THE FORD DEALER IN SAN JOSE, CA. NO ONE CALLED BACK AFTER AN HOUR, SO WE DECIDED TO CANCEL OUT TRIP AND TURN AROUND FOR HOME. ONLY TO DRIVE MUCH SLOWER AND KEEPING A MUCH LONGER DISTANCE TO THE VEHICLE IN FRONT OF US. MY FORD TRUCK IS A 2017 FORD F250 LARIAT CREW CABS WITH 20200 MILES ON IT. BOUGHT THE TRUCK NEW.

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