NHTSA Complaint #11408046 — 2014 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11408046
Vehicle	2014 TESLA MODEL S
Component	STRUCTURE:BODY
Date of Incident	September 25, 2020
Date Filed	April 14, 2021
Mileage	60,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

BECAUSE THE COMPUTER IN THE TESLA MODEL S FROM 2014 WAS BROKEN, THE CAR WAS VERY LOW IN SUSPENSION. TESLA KNEW ABOUT IT IN MAY 2020, BUT DID NOT OFFER A REPAIR EVEN IF I PAID $2,500. EVENTUALLY THE FRAME OF THE CAR TOUCHED THE REAR PASSENGER SIDE AND THE TIRE EXPLODED AND THE WHEEL WAS SO LOW THAT IS BENT THE FRAME AND BIG PIECES OF THE FRAME OF THE CAR AS THE BASE OF THE CAR WAS TOUCHING THE STREET. THE CAR WAS DEEMED A TOTAL AND MY COMPENSATION FROM AAA DID NOT EVEN ALLOW ME TO BUY A USED MODEL S. THE CAR AT THE TIME WAS IN MOTION ON THE 380 FREEWAY AND I HAD TO DRIVE SEVERAL YARDS TO GET TO SAFETY RUNNING ON THE FRAME OF THE WHEEL WITH THE BASE OF THE CASE TOUCHING THE ROAD.

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