NHTSA Complaint #11407938 — 2016 RAM 1500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11407938
Vehicle	2016 RAM 1500
Component	STRUCTURE:BODY
Date of Incident	April 9, 2021
Date Filed	April 13, 2021
Mileage	31,785 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE HAVING A ROUTINE OIL CHANGE I DISCOVERED ON THE VEHICLE SEVERAL SMALL AREAS OF CHIPPED PAINT AND RUST IMMEDIATELY ABOVE THE WINDSHIELD. THE WINDSHIELD IS THE ORIGINAL AND NEVER CHANGED SO THERE IS NO REASON FOR THE PAINT DEFECTS ALONG THE WINDSHIELD SEAM AREA SO THAT WHEN THE RUST GOES THROUGH THE WINDSHIELD WILL BECOME UNSTABLE AND POSE A POTENTIAL HAZARD OR COULD FAIL ALTOGETHER. I SPOKE WITH A RAM DEALER WHO WAS UNINTERESTED IN THE PROBLEM. I HAVE CALLED RAM COOPERATE HEADQUARTERS AND REPORTED THE ISSUE. PLEASE SEE ATTACHED PHOTOS.

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