NHTSA Complaint #11407917 — 2010 FORD EDGE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11407917
Vehicle 2010 FORD EDGE
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

THIS IN REGARDS TO MY 2010 FORD EDGE VEHICLE, AND THE AIR BAGS RECALL OF JULY 2016. THE FIRST NOTICE OF THIS RECALL CAME TO ME 7/01/2016. I FILED COMPLAINT #11192472 IN 2019 AFTER REPEATED ATTEMPTS TO FIND OUT FROM THE LOCAL FORD DEALER THE STATUS OF FORD HAVING THE NECESSARY EQUIPMENT FOR THE REPAIR/REPLACEMENT FOR THIS RECALL. THEY HAD NOT HEARD FROM FORD AT THAT LAST CONTACT IN MARCH 2019 REGARDING THE NEEDED PARTS. I HAVE NOT CONTACTED THE LOCAL FORD DEALER SINCE, AS THEY COULD NOT GET ANY INFORMATION ABOUT IF AND WHEN FORD WOULD HAVE THE PARTS AVAILABLE TO THE DEALERS TO MAKE THE NECESSARY REPLACEMENT. WHEN WILL THIS ISSUE BE ADDRESSED WITH FORD MOTOR COMPANY, AND HOW SOON WILL IT BE WHEN THE REPLACEMENT PARTS AND REPAIRS WILL BE SENT OUT TO LOCAL DEALERSHIPS FOR THE REQUIRED SERVICE? IT HAS BEEN 5 YEARS SINCE THE ORIGINAL NOTICE.

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