NHTSA Complaint #11407911 — 2020 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11407911
Vehicle	2020 HONDA PILOT
Component	POWER TRAIN
Date of Incident	April 13, 2021
Date Filed	April 13, 2021
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THERE IS A GRINDING/VIBRATION OR "RUMBLE STRIP" SOUND AROUND 44MPH. THIS HAPPENS DURING CRUISING AND NOT NECESSARILY ACCELERATING OR DECELERATING. I TOOK IT TO THE HONDA DEALER AND A SPECIAL HONDA TECH CAME OUT AND REPORTED THAT THIS HAPPENS WHEN THE 5,000LBS TOWING PACKAGE IS INSTALLED WHICH CONTAINS A TRANSMISSION COOLER AND THE COOLER IS WHERE THE SOUND IS COMING FROM. THERE IS NO FIX. CARS, ESPECIALLY NEW CARS, SHOULD NOT GRIND, AND THERE IS NO FIX FROM HONDA AND THIS ISSUE EFFECTS ALL HONDA MAKES AND MODELS WITH THE 9 SPEED TRANSMISSION SINCE 2016 (SO THE DEALER SAID).

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