NHTSA Complaint #11407585 — 2007 NISSAN MURANO

VEHICLES SUB FRAME HAS RUSTED COMPLETELY THROUGH MAKING THIS CAR UNSAFE AND NONDRIVABLE. THE VEHICLE WAS RESPONDING ODDLY WHEN STEERING AND I NOTED THAT THE REAR TIRES WERE AT A ODD ANGLE. I TOOK THE CAR IN FOR A WHEEL ALIGNMENT WHEREBY I WAS TOLD THIS CAR WAS UNSAFE AND UNDRIVABLE DUE TO A TOTALLY RUSTED OUT SUBFRAME. I HAD THE CAR TAKEN TO ANOTHER SHOP TO INSTALL A NEW SUBFRAME WHICH COSTED ME $2000.00 TO REPLACE. THIS CAR HAS BEEN BABIED AND IS VERY CLEAN AND LOOKS NEW, I HAVE NEW TIRES, BRAKE PADS, ROTORS, SHOCKS, STRUTS AND ALWAYS KEPT THIS CARS MAINTENANCE UP TO DATE. IT IS UNBELEAVABLE HOW THIS GARAGE KEPT VEHICLE COULD RUST OUT SOO BADLY ON SUCH A CRITICAL SUSPENSION COMPONENT. I GUESTION THAT THE METAL USED WAS UNSATISFACTORY FOR THIS CRITICAL COMPONENT. LUCKILY THIS PART DID NOT FAIL ME WHILE DRIVING ALTHOUGH THE VEHICLE WAS STARTING TO DRIFT AND SWAY UNUSUALLY AS IT WAS DRIVEN WHICH FIRST BROUGHT MY ATTENTION TO THE PROBLEM. I HAVE ALL OF MY RECIEPTS IF COPIES ARE NEEDED FOR VERIFICATION OF THIS FAILURE. I ALSO HAVE MANY PHOTOS OF WHICH I ATTACHED A COUPLE FOR YOU FILES. I WOULD WELCOME A ONSITE REVIEW IF NEEDED. THESE MURANOS ARE A DEFINITE ROAD HAZARD AND A HAZARD THAT IS NOT EASILY SEEN OR IDENTIFIED UNLESS YOU CRAWL UNDER THE CAR TO ASSESS ITS CONDITION WHICH IS WHY I THINK THERE SHOULD BE A RECALL FOR THE SAFETY OF ALL MOTORIST WHO DRIVE AND ARE ALSO ON THE ROAD WITH THIS CAR. THANKS FOR YOUR SUPPORT AND CONCERN.