NHTSA Complaint #11585579 — 2007 NISSAN MURANO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11585579
Vehicle 2007 NISSAN MURANO
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I had noticed that my car would sway when driving around a curve or when switching lanes and was going to take it to the shop to be checked out, but my back passenger tire went flat on my way home from work which was odd because they were brand new tires. When I went to change the tire I noticed that the inside of the tire was completely worn and wires were sticking out. I drove home at 35-40mph because the sway was even worse with the spare tire. I had a mechanic come to my home to check the car out because I was afraid to drive it any further. When he jacked the car up to see what was going on, upon inspection he noticed the sway bar had come loose on the passenger and driver side of the car and that the sub frame on the driver side of the car was completely rusted through. The mechanic was able to reattach the sway bar, but advised not to drive it until the sub frame could be fixed. I contacted a certified welder and had my car towed to the welder to have the frame welded back together. The certified welder was only able to partially weld the frame and stated that the car would need the frame replaced because it was too rusted out to properly fix and that it was not safe to drive. Now I’m without a vehicle even though the car is in great running condition because the frame is unable to be fixed and the cost to buy a new frame and have the work done is more than the car kbb values the car for. I don’t know why this issue hasn’t been recalled and fixed. I could have crashed and died and my children left without a mother. It’s sad to see so many complaints and nothing done about it.

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