NHTSA Complaint #11407521 — 2011 CADILLAC SRX

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11407521
Vehicle 2011 CADILLAC SRX
Component STEERING
Date of Incident
Date Filed
Mileage 187,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

THE CAR IS SWAYING BACK AND FORTH AT SPEEDS ABOVE 50 MPH ON GOOD ROADS. HAD MECHANIC LOOK AT IT AND HE SAID SHOCKS WERE GOOD AND EVERYTHING LOOKED FINE. AFTER RESEARCHING ON INTERNET I FOUND THAT OTHERS HAD A PROBLEM WITH THE REAR TOE LINK ADJUSTER. SO I LOOKED AT MINE AND FOUND IT LOOSE BUT THE NUT HAS NOT BACKED OFF. I THINK IT HAS RUSTED AND IS SLIPPING IN THE THREADS. I CAN SEND A VIDEO SHOWING HOW LOOSE IT IS WHEN I PUSH IT UP AND DOWN. IF YOU WANT TO SEE WHAT A PART LOOKS LIKE "BEFORE THE ACCIDENT" PLEASE CONTACT ME TOMORROW, APRIL 12, BEFORE I GET IT REPLACED. WE ARE AFRAID TO DRIVE IT. YOU NEED TO SEE IT AS IS BECAUSE THIS IS EXACTLY WHAT YOU ARE INVESTIGATING.

Related Complaints for the 2011 CADILLAC SRX

Other STEERING Complaints

#11564815 The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle the power steering had malf...
#11505049 My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulb...
#11501766 Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left t...
#11470687 The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with ...
#11466482 Received Recall notice (#N212340980), contacted several dealers and ALL said the same thing: if you did not purchase ...

Recent Complaints for the 2011 CADILLAC SRX

#11707162 ELECTRICAL SYSTEM Transmission cable and roll away not right gear
#11707162 STRUCTURE:BODY Transmission cable and roll away not right gear
#11707162 SUSPENSION Transmission cable and roll away not right gear
#11700660 EXTERIOR LIGHTING The headlight low beam illumination is extremely dangerous for driving at night. Very poor illumination distance and ...
#11664447 ELECTRICAL SYSTEM There were recalls on this vehicle. I just purchased and trying to get assistance.
Check any vehicle history by VIN - Free vehicle history report