NHTSA Complaint #11407521 — 2011 CADILLAC SRX
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11407521 |
| Vehicle | 2011 CADILLAC SRX |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 187,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
THE CAR IS SWAYING BACK AND FORTH AT SPEEDS ABOVE 50 MPH ON GOOD ROADS. HAD MECHANIC LOOK AT IT AND HE SAID SHOCKS WERE GOOD AND EVERYTHING LOOKED FINE. AFTER RESEARCHING ON INTERNET I FOUND THAT OTHERS HAD A PROBLEM WITH THE REAR TOE LINK ADJUSTER. SO I LOOKED AT MINE AND FOUND IT LOOSE BUT THE NUT HAS NOT BACKED OFF. I THINK IT HAS RUSTED AND IS SLIPPING IN THE THREADS. I CAN SEND A VIDEO SHOWING HOW LOOSE IT IS WHEN I PUSH IT UP AND DOWN. IF YOU WANT TO SEE WHAT A PART LOOKS LIKE "BEFORE THE ACCIDENT" PLEASE CONTACT ME TOMORROW, APRIL 12, BEFORE I GET IT REPLACED. WE ARE AFRAID TO DRIVE IT. YOU NEED TO SEE IT AS IS BECAUSE THIS IS EXACTLY WHAT YOU ARE INVESTIGATING.
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