NHTSA Complaint #11407505 — 2020 NISSAN SENTRA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11407505
Vehicle 2020 NISSAN SENTRA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 3,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

THE FRONT RADAR (OBSTRUCTION DETECTOR) IS NOT WORKING PROPERLY. THE CAR WILL RANDOMLY BREAK EVEN WHEN THERE IS NO OBSTRUCTION IN FRONT OF THE CAR. THIS HAPPENED 3 TIMES IN FEBRUARY 2021. EACH TIME I TOOK THE CAR TO THE DEALERSHIP. THEY INITIALLY BRUSHED ME OFF AND BLAMED SNOW, RAIN AND SOOT. I CALLED NISAN CORPORATE OFFICE AND THE TOLD THE DEALERSHIP TO TAKE A LOOK AT THE CAR. THE DEALERSHIP STATED THAT THE DETECTOR WAS CHANGED. HOWEVER, THREE WEEKS LATER IT HAPPENED AGAIN TWICE WITHIN A TWO-WEEK PERIOD. A SUDDEN BREAK, THE DETECTOR WARNING FLASHING AND NO OBSTRUCTION. EACH TIME THIS HAPPENED THE VEHICLE WAS IN MOTION. FORTUNATELY, I WAS DRIVING ON LOCAL ROADS AND I WAS NOT GOING OVER 45 MILES PER HOUR BECAUSE THIS CAN PRESENT A SERIOUS PROBLEM. I CAN BE REAR ENDED. THE CAR LITERALLY CAME TO A SUDDEN STOP.

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