NHTSA Complaint #11407314 — 2018 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11407314
Vehicle 2018 TESLA MODEL 3
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 36,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I DISCOVERED A FLAW IN THE MODEL 3 HORN MECHANISM THAT YOU PRESS ON THE STEERING WHEEL. I HAVE SEEN THE MECHANISM AND WHEN YOU PRESS ON THE LEFT OR THE RIGHT SIDE OF THE HORN BUTTON, YOU CAN HEAR THE MECHANISM CLICK, BUT IT'S NOT ACTIVATING THE HORN, YOU NEED TO APPLY ALOT OF PRESSURE ON THE SIDES FOR THE HORN TO ACTIVATE. I HAVE ALREADY HAD THE MECHANISM REPLACED ONCE WITH TESLA AND IT'S THE SAME ISSUE. I HAVE HEARD ABOUT OTHER MODEL 3 OWNERS HAVE THE SAME ISSUE AND TESLA NEEDS TO COME OUT WITH A BETTER HORN MECHANISM LIKE IN THE MODEL S OR MODEL X WHERE SERVICE CENTERS CAN ADJUST SENSITIVITY OF THE MECHANISM. NORMALLY IN OTHER CARS YOU CAN USE YOUR THUMB TO PRESS THE HORN ON THE LEFT OR RIGHT SIDE OF THE HORN MECHANISM, BUT IT'S TAKES ALOT OF PRESSURE EVEN IN THE MIDDLE. THE PHOTO I ATTACHED IS THE MECHANISM I AM TALKING ABOUT IN THE STEERING WHEEL.

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