NHTSA Complaint #11407135 — 2013 FORD TAURUS

SINCE SECOND YEAR WHEN I BROUGHT THE VEHICLE, SOME TIMES I TUNED OFF, THEN FAILS TO STARS, THEREAFTER FEW HOURS TURNED ON, AND STEERING LOSS OF POWER AND IMPOSSIBLE TO TURN, SUDDENLY TURNED OFF AND ON, THE CAR AND PROBLEM SOLVE (4 TIMES) THRU THE YEARS, AND ONE TIME WHEN I WAS DRIVING CODE POPS UP SAYING POWER ASSIST FAULT, THEN DISAPPEAR. APPROXIMATELY 2 MONTHS AGO, I ARRIVED AT ONE LOCATION NEAR BY LINCOLN FORD OF SANTA MONICA, MY SON, TURNED OFF THE VEHICLE AND DID NOT TURNED ON, THE VEHICLE OVERNIGHT AT THAT LOCATION, NEXT FOLLOWING DAY WE TURNED IN THE DEALER ABOVE NOTED. AFTER FEW DAYS THEY SAID THIS SERIAL NUMBER IS NOT COVER BY THE RECALL, ONLY FEW OTHER SAME, YEAR AND SAME MODEL BUT NOT THIS ONE IS COVER BY THE RECALL, OF THE POWER STEERING SENSOR. THEY WERE UNABLE TO LOAD THE CODES OF THE VEHICLE, SAID THEY NEED TO LOAD THE COMPUTER DATA. NOW AFTER 2 MONTHS THAT MY CAR IS SITTING IN THE DRIVEWAY, I WILL TUNED IN THEODORE ROBINSON DEALER IN THE CITY OF COSTA MESA 04/13/2021. PLEASE INCLUDE THIS IN THE RECALL, SAME YEAR, SAME MODEL, SAME SENSOR VEHICLES ARE INCLUDED. WHAT IS THE DIFFERENCE? IF THEY ARE THE SAME COMPONENTS. WHY SOME VEHICLES WITH THE EXACTLY SAME COMPONENTS ARE COVERED BY THE RECALL AND OTHERS NOT????????????? PLEASE THIS IS AN EXPENSE REPAIR, WHY WE HAVE TO PAID FOR A MALFUNCTIONING PART THAT CAUSE US LOST OF OUR TIME,, MONEY AND ON TOP WE HAVE TO PAY??