NHTSA Complaint #11406813 — 2021 RAM 1500

PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.