NHTSA Complaint #11406765 — 2012 FORD F-250

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11406765
Vehicle	2012 FORD F-250
Component	SERVICE BRAKES
Date of Incident	March 27, 2021
Date Filed	April 6, 2021
Mileage	128,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

ON MARCH 27,2021. I WAS RETURNING FROM A SHOPPING TRIP. I PULLED INTO MY DRIVE WAY PARKED, TURNED OFF THE TRUCK. OPENED DOOR AND IMMEDIATELY SMELLED HOT BRAKES. I TURNED LOOKED TO REAR OF VEHICLE NOTICED SMOKE RISING FROM DRIVER AND PASSENGER SIDE. I IMMEDIATELY GRABBED GARDEN HOSE A SPRAYED DOWN THE BRAKES REAR AND FRONT, WATER TURNED TO STEAM INSTANTLY. AS TO WHEN THE BRAKES LOCKED UP I CANNOT PIN POINT, BUT GOING TO SAY WHEN I TURNED TO MY STREET WHICH IS JUST UNDER 3/4 MILE FROM HOUSE. ONCE I WAS SURE VEHICLE WAS SAFE I CALLED SERVICE DEPARTMENT TO MAKE AN APPOINTMENT TO INITIATE REPAIRS. REPAIRS COMPLETE APRIL 6, 2021. I DID NOT RECEIVE ANY REAL ANSWER AS TO THE CAUSE.

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#11383663 — December 16, 2020 — TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING, HE HAD TO SLAM ON THE BRAKES TO AVOID ...

#11170089 — January 15, 2019 — SOFT PEDAL, BRAKE SYSTEM PEDAL PRESSURE HAS MOVEMENT WHEN STARTING. WHILE DRIVING HAS LIMITED STOPPING POWER.

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#10597305 — June 10, 2014 — WE WENT TO SLOW DOWN AND THE BRAKES DIDN'T FEEL RIGHT AND WASN'T STOPPING THE TRUCK BY THE TIME WE DID STOP THE BRAKE...

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