NHTSA Complaint #11406629 — 2012 FORD FIESTA

OM SUNDAY MARCH 28,2021 MY HUSBAND AND I ATTENDED A AUTO AUCTION. WHEN THE DEALER BROUGHT OUT A 2012 FORD FIESTA. BEFORE BIDDING STARTED EVERYTHING LOOKED AND SOUNDED ALRIGHT. WE ENDED UP PAYING $3200.00 FOR A VEHICLE THAT THEY FAILED TO PROVIDE FAULTY PROBLEMS. CAR HAS A LIEN ON IT. AFTER DRIVING OFF THE LOT I CAME TO A RED LIGHT WHEN IT TURNED GREEN THE CAR STARTED SPUTTERING LOOSING FUEL AS WELL AS ACCELERATION. I THAN PULLED INTO THE A PARKING AT THE GAS STATION TO SEE WHAT WAS GOING ON. AND TO MY KNOWLEDGE IT WAS THE TRANSMISSION MAKING NOISE AS WELL AS SLIPPING, SPARK PLUGS, OIL CHANGE. I THEN DROVE BACK TO THE CAR BUT EVERYONE WAS GONE FOR THE DAY. I TRIED CALLING THE OFFICE THE NEXT DAY AND LEFT MESSAGES. NO RESPONSE WHAT SO EVER. THE GIRLS ARE REALLY UNORGANIZED AND SHOULD TREAT OTHERS THE SAME YOU WOULD TREAT THEM. I AM WRITING THIS LETTER TO INFORM EVERYONE I WAS SOLD A VEHICLE THAT SHOULDN'T HAVE BEEN ON THE ROAD. I WAS ALSO TOLD TODAY 4/5/21 THAT ON MARCH 5TH A LIEN WAS FILLED OUT AND TURNED IN. I'M REQUESTING THE AMOUNT I PAID FOR THIS LEMON LAW VEHICLE ALONG WITH COMPENSATION FOR GIVING FALSE INFORMATION.