NHTSA Complaint #11406496 — 2016 DODGE JOURNEY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11406496
Vehicle	2016 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2020
Date Filed	April 5, 2021
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT'S FIANCEE OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE HER FIANCEE WAS DRIVING 35 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND PARK AT HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER CHAMPIONSHIP 54 AUTO SALES (3349 VILLA POINT, OWENSBORO, KY 42303: (270) 684-4788) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

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