NHTSA Complaint #11406273 — 2014 AUDI S7
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11406273 |
| Vehicle | 2014 AUDI S7 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 71,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
DRIVING ON THE HIGHWAY DURING A ROAD TRIP FROM FLORIDA TO WISCONSIN, OUR ENGINE STALLED WHILE COMING TO A STOP. WE MANAGED TO GET IT TO AN AUDI DEALER AND IT WAS DETERMINED BOTH TURBOCHARGERS WERE BROKEN. BOTH SHAFTS HAD SNAPPED AND THE CAR WAS UN-DRIVABLE LEAVING US STRANDED IN GEORGIA. THIS IS A DESIGN ISSUE FOR THE 4.0T ENGINES AND VW/AUDI HAS REFUSED TO IMPLEMENT A FIX BESIDE THE OIL SCREEN BAND-AID. THE OIL SCREEN, SINCE IT IS NOT SERVICEABLE, WILL SLOWLY ACCUMULATE DEBRIS AND RESTRICT OIL FLOW TO THE TURBOS AND CAUSE THEM TO BE STARVED OF OIL. SIMPLY REMOVING THIS OIL SCREEN WOULD BE A SUITABLE FIX BUT AUDI HAS REFUSED TO ACKNOWLEDGE THEIR DESIGN IS FAULTY. THIS FAILURE COULD BE EXTREMELY DANGEROUS IF THEY WERE TO CAUSE THE VEHICLE TO STALL AT SPEED OR WORSE, HAVE THE ENGINE IGNITE DO TO THE MENTAL ON METAL GRINDING OF THE TURBO TURBINE. PLEASE HELP US.
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