NHTSA Complaint #11406236 — 2016 TESLA MODEL X

THE MULTIMEDIA UNIT WAS BLACK OUT SEVERAL TIMES IN ONE YEAR. I CAN NOT CONTROL ALL FUNCTIONS OF THE CAR EXCEPT CHANGING GEARS. IT HAPPENED DURING STATIONARY, IN MOTION, ON A CITY STREET AND HIGHWAY. IT IS VERY DANGEROUS. I HAD CONTACT TESLA MANY TIMES. I SCHEDULED THREE APPTS WITH TESLA. THE EVENTS WERE VERIFIED BY TESLA. THEY CANCELLED APPT ALL THREE TIMES DUE TO LACK OF PART. IT HAS BEEN ONE YEAR. MY CAR IS OUT OF WARRANTY. THEY PUT ME AT RISK OF DANGER. IT HAS BEEN ONE YEAR. TESLA SHOULD NOT PUT MY LIFE IN DANGER IN ANY MINUTE ONCE THEY KNOW THE PROBLEM HERE IS RECALL INFO MANUFACTURER RECALL NUMBERSB2121001 NHTSA RECALL NUMBER21V035 RECALL STATUSRECALL INCOMPLETE SUMMARY THE EMMC FLASH MEMORY DEVICE IS RATED FOR AN INDUSTRY-STANDARD 3,000 PROGRAM/ERASE ('P/E') CYCLES. OVER TIME, AND DEPENDING ON USAGE OF THE AFFECTED COMPONENT, THE EMMC HARDWARE EXHAUSTS CYCLES FOR EACH NAND CELL. WHEN THE EMMC NAND CELL HARDWARE REACHES LIFETIME WEAR, AS MEASURED BY THE NUMBER OF P/E CYCLES AND REMAINING AVAILABLE STORAGE CAPACITY, THE EMMC CONTROLLER WILL NO LONGER BE ABLE TO MAINTAIN THE INTEGRITY OF THE FILESYSTEM. THIS WEAR-OUT CONDITION CAN CAUSE FAILURES OF THE CENTER DISPLAY SOFTWARE COMPONENTS, AND MAY INDIRECTLY CAUSE LOSS OF THE REARVIEW CAMERA DISPLAY, DEFROST/DEFOG CONTROL SETTINGS, AND EXTERIOR TURN SIGNAL LIGHTING.