NHTSA Complaint #11406160 — 2020 JEEP COMPASS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11406160
Vehicle	2020 JEEP COMPASS
Component	SERVICE BRAKES
Date of Incident	April 2, 2021
Date Filed	April 3, 2021
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

BRAKES SQUEAK AND SQUEAL WHEN COMING TO A STOP OR SLOWING DOWN FROM 2MPH DOWN TO 0. THE NOISE HAS GOTTEN WORSE OVER TIME. I HAVE TAKEN THE JEEP TO TWO DIFFERENT DEALERSHIPS WITH ONE FINALLY CHANGING THE BRAKE PADS AND ROTORS AT 5K MILES! ISSUES CONT. WAS ONLY TOLD THAT A STAR CASE WAS OPENED AND I WAS ABLE TO DRIVE AWAY IN MY SQUEAKY VEHICLE. ISSUE NOT FIXED AND I'M FED UP WITH JEEP! THE VEHICLE HAD BEEN IN AND OUT OF THE SERVICE DEP. NUMEROUS TIMES. MUST BE A LEMON.

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