NHTSA Complaint #11350896 — 2020 JEEP COMPASS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11350896
Vehicle 2020 JEEP COMPASS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 1,742 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I HAVE HAD MY 2020 JEEP COMPASS 4.5 MONTHS AND IT HAS STALLED TWICE. BOTH TIMES AS I WAS APPROACHING A LIGHT TO STOP. MY LIFE HAS BEEN ENDANGERED BOTH TIMES AS I DID NOT REALIZE WHAT HAD HAPPENED NOR DO THE PEOPLE BEHIND ME. I ONLY REALIZED WHAT WAS HAPPENING WHEN I ATTEMPT TO ACCELERATE. BOTH TIMES I WAS ALMOST HIT FROM BEHIND. THE FIRST TIME AT APPROX AT 1624 MILES AND THE SECOND TIME AT APPROX 1742 MILES. THERE IS NO WARNING OR DIRECTION FROM THE VEHICLE, BUT WHILE PANICKING IN TRAFFIC I SEE THAT MY EMERGENCY BAKE IS ON!!!!! SUDDENLY AND FOR NO REASON!! I HAVE ALSO HAVE SEVERAL PROBLEMS SINCE THE FIRST MONTH WITH THE AUTO STOP-START. THIS FUNCTION HAS NEVER WORKED PROPERLY AND SHUTS DOWN ALL.THE.TIME. I WAS TOLD BY THE DEALERSHIP IT WAS MY FAULT FOR NOT DRIVING MY VEHICLE ENOUGH. NOT DRIVING MY VEHICLE ENOUGH DURING A GLOBAL PANDEMIC. I'M TO BLAME. I DO NOT FEEL SAFE IN THIS CAR.

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