NHTSA Complaint #11406063 — 2013 FORD FLEX AIR BAGS

Complaint Details

ODI Number	11406063
Vehicle	2013 FORD FLEX
Component	AIR BAGS
Date of Incident	March 25, 2021
Date Filed	April 2, 2021
Mileage	169,725 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WE HAVE 2 COMPLAINTS ABOUT THE AIRBAGS. I WAS DRIVING 65MPH ON HIGHWAY AND HIT A BEAR ON FRONT DRIVERS SIDE (AIRBAG DID NOT DEPLOY.) REPAIRED THE CAR. MY DAUGHTER WAS IN A HIGHWAY COLLISION REAR ENDED A PERSON AT 43 -45 MPH AIRBAGS DID NOT DEPLOY. INFORMED YESTERDAY THE CAR IS A TOTAL LOSS. SHE HAD HER GLASSES THROWN OFF HER FACE DASH WAS PUSHED BACK, TROOPER AND TOW TRUCK DRIVER WERE SHOCKED THEY DIDN'T GO OFF. SHE WAS NOT INJURED HAVING CONCUSSIVE SYMPTOMS. WE ALSO FOUND OUT THAT THE VIN DOES NOT MATCH THE INTERIOR OF THE CAR AS THEY WERE RUNNING THE SPECS OF THE VEHICLE. THE VIN IS SAYING THAT IT IS A CLOTH INTERIOR AND MY CAR HAS LEATHER INTERIOR. IF IT WAS AN UPGRADE IT SHOULD STILL BE ASSOCIATED WITH THE VIN OF THE CAR?*DT*JB

Related Complaints for the 2013 FORD FLEX

Other AIR BAGS Complaints

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#10928425 — November 28, 2016 — THE AIRBAG LIGHT CAME ON AND I TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AND WAS TOLD THAT THE INTERFACE MODULE PART...

#10538112 — August 30, 2013 — TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT WAS DRIVING 20 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE PASSENGER...

#10476566 — September 20, 2012 — TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE TRAVELING 10 MPH, SHE BECAME INVOLVED IN A CRASH...

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