NHTSA Complaint #11406058 — 2015 SUBARU OUTBACK

THE CAR IS ON A BATTERY MAINTAINER 24/7 WHEN NOT IN USE AND STILL NEEDS TO BE JUMP STARTED PERIODICALLY. DEALER HAS REPLACED BATTERY ANNUALLY SINCE CAR WAS PURCHASED NEW. EACH TIME CLAIMING A "BIGGER" BATTERY WAS INSTALLED AND THIS WILL SOLVE IT; AND EACH TIME IT NEVER DOES. CAR IS COMPLETELY UNRELIABLE. CONTACTED SUBARU OF AMERICA MULTIPLE TIMES (AFTER THE FIRST TWO BATTERIES WERE REPLACED). THEY CLAIM THAT THE CAR WAS NEVER BUILT OR ADVERTISED TO BE USED ON IN-TOWN TRAVEL AND I MUST WASTE GAS ON HIGHWAY TRAVEL AT LEAST ONCE A WEEK IN ADDITION TO ALWAYS KEEPING BATTERY ON MAINTAINER. SUBARU HAS INSISTED THAT THIS IS NORMAL AND EXPECTED BEHAVIOUR OF A CAR. SUBARU SENT A FACTORY-FIELD TECHNICIAN OUT TO INSPECT THE CAR AND "FOUND NOTHING WRONG WITH THE VEHICLE" AND SIMPLY ADVISED THAT AN EVEN LARGER BATTERY BE USED IN ADDITION TO ALL OF THE OTHER ADDITIONAL STEPS (KEEPING ON CHARGER/MAINTAINER AND WEEKLY HIGHWAY DRIVING).