NHTSA Complaint #11405901 — 2017 FORD FOCUS

MY FORD FOCUS HATCHBACK IS A AUTOMATIC AND CAN SHIFT INTO SUPER AUTO/MANUAL ARE AVAILABLE. MY VEHICLE STAGGERS, SHUTTERS, AND SHAKES ONCE IN DRIVE MODE. MY VEHICLE ALSO ROLLS BACKWARDS WHEN ON A INCLINE IF I DO NOT PRESS THE BREAK PEDAL, AND IF I DO NOT ACCELERATE AT ALL OR TOUCH THE BREAKS IT WILL LOSE MOMENTUM AND BEGIN TO ROLL BACKWARDS IF THE FRONT OF THE VEHICAL IS INCLINED. THIS ISSUE IS NOT SOLELY THE MANUAL MODELS MY 2017 FORD FOCUS FWD AUTOMATIC SHUTTERS WHILE ACCELERATING FROM A COMPLETE STOP. I CHECKED TRANSMISSION FLUID ALL LEVELS WERE GOOD THERE. MY ELECTRONIC 'ANTICIPATION' SCORE IN MY CARS ECO FAQS DASHBOARD IS 5/5. 5/5 IS THE BEST YOUR SCORE CAN BE. THIS IS A SERIOUS ISSUE FOR NOT JUST 2014-2016 BUT 2017 AUTOMATICS AND MANUALS BOTH! IF YOU CAN'T ACCELERATE YOUR VEHICLE WITHOUT TRANSMISSION STAGGERING, SHUTTERING, SHAKING AND RELATED ISSUES WITH DRIVING NEW TO PREOWNED 60K-100K AND UNDER VEHICLES THIS IS VERY CONCERNING. MY VEHICLE IS UNDER 52K MILES I GOT IT AROUND 49K. IT WAS BRAND NEW ONE OWNER BEFORE ME AND THE CAR FACS REPORT WAS DETAILED ON ITS SERVICE HISTORY AND VERY WELL MAINTAINED. IF MY VEHIC IS AUTOMATIC WITH ECO AND TECHNOLOGY AS WELL AS UP TO DATE SYNC UPDATES THENT ELECTRONICALLY MY VEHICLE IS COMPUTING INCORRECTLY AND THIS FLEX FUEL IS CAUSING SOME COMPUTER ISSUE WITH MY TRANSMISSION. IF MY UP TO DATE VEHICLE TECHNOLOGY IS CAUSING ISSUES THEN I CAN'T TRUST MY VEHICLE TO KNOW HOW TO KEEP ME SAFE. IF I NEED TO ACCELERATE BUT HAVE TO PRESS THE BREAKS OR LET OFF THE GAS UNTIL THE SHUTTERING/STAGGERING/SHAKING COMPLETELY GOES AWAY THEN HOW AM I SUPPOSED TO ACCELERATE TO AVOID SOMETHING, TO MERGE AND GET UP TO ONCOMING TRAFFIC SPEED? MY ANTICIPATION IS 5 OUT OF 5 FOR MY ACCELERATION RATINGS TO BE THE BEST POSSIBLE. MY VEHICLE IS UNSAFE FOR AVOIDING SAFETY HAZARDS AND DRIVING FROM A COMPLETE STOP INTO 1ST, AND 2ND GEAR. THE STEERING IS GREAT.