NHTSA Complaint #11405873 — 2020 TOYOTA 4RUNNER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11405873 |
| Vehicle | 2020 TOYOTA 4RUNNER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
I BOUGHT MY 4RUNNER BRAND NEW LAST YEAR. TO CHANGE THE DIFFERENTIAL FROM H4F TO H4L, I STOP THE CAR AND CHANGE THE SHIFTER INTO NEUTRAL POSITION. ONCE IN NEUTRAL POSITION, I CHANGE THE DIFFERENTIAL KNOB H4F TO H4L. THEN I START DRIVING AGAIN. MY EXPECTATION IS THE WHEN SHIFTING THE DIFFERENTIAL FROM H4F TO H4L, THE DASHBOARD LIGHT WILL CHANGE FROM YELLOW TO GREEN JUST LIKE MY PREVIOUS 4RUNNER. BUT THIS MODEL DOES NOT CHANGE FROM YELLOW TO GREEN TO IDENTIFY SUCCESSFUL TRANSFER OF GEAR FROM HIGH TO LOWER GEAR. THE DASHBOARD COLOR STAYS YELLOW. I BELIEVE THIS IS A DEFECT. I BELIEVE THERE IS A DEFECT IN DIFFERENTIAL LOCKING MECHANISM OR AT THE VERY LEAST THE LELECTRONICS THAT UPDATES THE DASHBOARD. THE NEW MODELS ALSO HAVE SAME ISSUE. I BELIEVE ANYTIME YOU SEE A YELLOW LIGHT IN THE DASHBOARD, IT IS A WARNING MESSAGE THAT SOMETHING IS WRONG OR WILL BE WRONG IN THE FUTURE. TOYOTA DEALERS SAID THIS IS A STANDARD COLOR BUT I DONT BELIEVE BECAUSE THEIR MANUAL SAYS YELLOW COLOR MEANS WARNING.
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