NHTSA Complaint #11405813 — 2020 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2020 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 35 MPH AND ENTERING THE HIGHWAY, THE VEHICLE WOULD NOT SHIFT INTO GEAR AND THE VEHICLE WAS SPUTTERING. THE CONTACT STATED THAT THE VEHICLE WOULD NOT EXCEED 45 MPH. THE CONTACT PULLED ONTO THE SHOULDER OF THE HIGHWAY AND SHUT-OFF THE VEHICLE. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACTED RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT PULLED OFF THE HIGHWAY AND HAD TO RESTART THE VEHICLE SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - WEBB HYUNDAI MERRILLVILLE (1000 81ST AVE MERRILLVILLE IN 46410, (219) 249-4961) WHERE THE DIAGNOSIS WAS NOT DETERMINED FOR THE ENGINE HOWEVER, THE CONTACT WAS INFORMED THAT THE HEATING SYSTEM WAS FAULTY AND THE INSTRUMENT PANEL FAILED TO PROVIDE AN ACCURATE WARNING LIGHT FOR THE FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 14,698.