NHTSA Complaint #11405764 — 2021 TOYOTA HIGHLANDER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11405764
Vehicle	2021 TOYOTA HIGHLANDER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	March 31, 2021
Date Filed	March 31, 2021
Mileage	320 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

THE 2021 HIGHLANDER HYBRID IS NOT TAKING MORE THAN 10-11GALLONS PER FILL UP AND THE DISTANCE TO EMPTY INDICATOR ONLY STATES APPROX. 420MILES NOT THE 590-615MILES BASED ON THE STATED 34/35 MPG PER TOYOTA ON THE HYBRID MODEL. WE HAVE FILLED THE VEHICLE SEVERAL TIMES AND AT MULTIPLE GAS STATIONS AND EACH TIME THE TANK WILL NOT ACCEPT MORE THAN 10-11GALLONS.

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