NHTSA Complaint #11405522 — 2015 RAM 1500

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT HAD NOT RECEIVED THE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS INCLUDED IN THE RECALL. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE VEHICLE STALLED WITH THE FUEL THROTTLE AND ELECTRONIC POWER BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO KEY AUTO MALL (3700 16TH ST, MOLINE, IL 61265) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANK POSITION SENSOR TONE WHEEL FAILED CAUSING THE VEHICLE TO STALL. THE POWER TRAIN CONTROL MODULE SOFTWARE WAS UPDATED HOWEVER, THE CRACK POSITION SENSOR WAS NOT REPLACED. THE VEHICLE WAS TAKEN TO ADAMSON MOTORS (4800 US-52, ROCHESTER, MN 55901) AND THE CONTACT WAS INFORMED THAT HE NEEDED TO PAY FOR THE PART, EVEN THOUGH THE VEHICLE EXPERIENCED THE RECALL FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,600.