NHTSA Complaint #11405453 — 2021 TOYOTA HIGHLANDER

THE 2021 TOYOTA HIGHLANDER HYBRID GAS TANK IS EXACTLY 17.1 US GALLONS IN SIZE BUT EVEN WHEN THE LOW FUEL INDICATOR LIGHT TURN ON AND THE THE FUEL GAUGE IS AT NEAR EMPTY IT WILL ONLY ACCEPT A MAXIMUM OF 12.9 TO 13.8 GALLONS. TOYOTA STATES THAT THE MAXIMUM RANGE ON A FULL TANK OF THE VEHICLE IS 615 MILES BUT WHEN FULL THE MAX-RANGE ALWAYS FALLS BETWEEN 460 TO 490 MILES GIVEN MY MPG OF 34.5 TO 36.5. THERE IS AN ISSUES WITH THE FUELING SYSTEM THAT DOES NOT ALLOW THE VEHICLE TO BE PROPERLY FUELED OR THE SYSTEM IS DEFECTIVE. OTHER DRIVERS HAVE BEEN HAVING THE SAME ISSUES TRYING TO FILL THEIR GAS TANKS TO THE INDICATED AMOUNT AFTER THE FUEL INDICATOR COME ON AND HAVING LOW RAGE LEFT OF ABOUT 25 MILES. THIS IS AN ISSUES THAT HAPPENS AT VARIOUS GAS STATIONS SO THE ISSUE IS NOT THE PUMP BUT THE VEHICLE.