NHTSA Complaint #11405440 — 2016 FORD F-150

IT'S INEXCUSABLE FOR A CLOCK SPRING TO GO OUT ON A PICKUP THAT HAS LESS THAN 40K ON THE ODOMETER. FORD'S ARE GREAT VEHICLES, BUT THIS LITTLE ELECTRICAL ISSUE, WHICH COMES AT NO FAULT OF MY OWN, WILL COST ME BETWEEN $300.00 TO $400.00. MIND YOU, THIS CLOCK SPRING WENT OUT IN JUNE 2019, AND PLEASE EXPLAIN TO ME HOW (I) BROKE SOMETHING WITHIN THE STEERING WHEEL AND BEHIND THE AIR BAG? I DON'T RECALL IF I WAS STATIONARY, IN MOTION, ON A CITY STREET, OR ON THE HIGHWAY. I DO KNOW ONE DAY I TRIED TO HONK MY HORN AND IT DIDN'T WORK. I TRIED TO RESET MY TRIP ODOMETER ANOTHER DAY AND IT DIDN'T WORK. I TRIED TO SET ME CRUISE CONTROL-NO GO. I TRIED TO CONTROL MY STEREO/HANDS FREE BLUE TOOTH, NOPE. IT TOOK ME DIGGING ON THE NET TO FIND OUT WHAT WOULD CAUSE A HORN AND THE ABOVE MENTIONED ISSUES TO SUDDENLY STOP WORKING, BUT INTERESTINGLY STILL WORKS WITH THE ANTI-THEFT ENGAGED. IF I NEED TO CHANGE MY DRIVING HABITS BY NOT STEERING MY TRUCK, FORD SHOULD HAVE LET ME KNOW. BTW, I HAD A FORD ESCAPE BEFORE THIS TRUCK, AND WHEN TRADING IT IN THE DEALERSHIP DESCRIBED MY INSTRUMENT CLUSTER AS A CHRISTMAS TREE, BUT WITH ALL THOSE ELECTRICAL ISSUES, I GUESS THE CLOCK SPRING NEVER WENT OUT.