NHTSA Complaint #11405276 — 2021 SUBARU OUTBACK

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11405276
Vehicle	2021 SUBARU OUTBACK
Component	WHEELS
Date of Incident	February 10, 2021
Date Filed	March 28, 2021
Mileage	3,718 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

EARLY IN FEBRUARY, MY CAR STARTED TO SEND ME INTERMITTENAT ERROR MASSAGES STATING THAT THE TIRES HAD LOST PRESSURE. THIS HAPPENED WHILE DRIVING THE VEHICLE. THERE WAS A RECALL REGARDING THE SOFTWARE, AND THE DEALERSHIP STATED THAT THEY THOUGHT THE SOFTWARE UPDATE WOULD CORRECT THE PROBLEM. IT DID NOT. THE NEXT FIX INVOLVED REPLACING THE MODULE THAT MONITORS THE TIRE PRESSURE. THIS DID NOT FIX THE PROBLEM EITHER. IT HAS BEEN OVER A MONTH SINCE THE PROBLEM STARTED. AND THE DEALERSHIP DOES NOT KNOW HOW TO FIX THE ISSUE.

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