NHTSA Complaint #11405209 — 2017 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11405209
Vehicle	2017 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	February 5, 2021
Date Filed	March 28, 2021
Mileage	56,814 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I HAD TO REPLACE CHARGING SYSTEM WITH TOTAL EXPENSE OF 2589.75. UNFORTUNATELY THE CHARGING SYSTEM THAT IS PART OF BATTERY, IS NOT COVERED UNDER WARRANTY AS LONG AS THE BATTERY. MY MILEAGE WAS 56814. ALL MY SAVINGS FROM GAS AND REGULAR MAINTENANCE COSTS IS EVAPORATED. I UNDERSTAND THAT THERE ARE SEVERAL PEOPLE HAD THE SAME ISSUE. THE CHARGING SYSTEM IS NOT LASTING AS LING AS THE BATTERY. I FIND IT TESLA'S SELLING POINT OF " POTENTIAL SAVINGS" IS MISLEADING. I AM NOT SURE IF ANYONE OUT THERE MADE THE SAVINGS BY OWNING THE CAR AS MUCH AS IT CLAIMS. IN MY OPINION TESLA SHOULD REMOVE THE POTENTIAL SAVINGS CL;AIM TOTALLY. ITS JUST A UNREALISTIC AND MISLEADING CLAIM.

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