NHTSA Complaint #11405113 — 2013 HONDA ODYSSEY

VAN HAS THE BRAUN CONVERSION PACKAGE (WHEELCHAIR ACCESSIBLE VAN). WHILE PARKED THE PASSENGER SLIDING DOOR FELL COMPLETELY OFF OF THE VAN AS IF WAS CLOSING. NO PRIOR ISSUES WITH THE DOOR. THE MOTOR TO THE WHEELCHAIR RAMP HAS NEEDED TO BE REPLACED TWICE. THE FIRST REPLACEMENT RAMP MOTOR DID NOT LAST 18 MONTHS AND COST OVER $1800 TO REPLACE. WHEN YOU HIT ANY OF THE BUTTONS TO ENGAGE THE RAMP, YOU HEAR THE MOTOR, HOWEVER IT IS NOT MOVING. YOU MUST PHYSICALLY PULL THE RAMP OUT AND LIFT IT UP. I WAS TOLD THE THE GEAR SYSTEM IN THE MOTOR GOES BAD OFTEN. THE DOOR STILL WORKS(UNTIL TODAY) WHEN YOU HIT THE BUTTON TO OPEN OR CLOSE.