NHTSA Complaint #11404920 — 2018 KIA FORTE

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11404920
Vehicle 2018 KIA FORTE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I GOT MY 18 KIA WAS PURCHASED WITH 25K MILES ON IT AND WHEN IT GOT AROUND 72,000 MILES THE CAR STARTED TO SHUT OFF, MAKE A GRINDING NOISE AT TIMES AND THE CHECK ENGINE LIGHT WAS ON. I TOOK THE CAR TO KIA AND GAVE THEM ALL MY OIL CHANGE RECEIPTS. THEY SAID I WAS MISSING 1 MAYBE 2 SO IT WOULDN'T BE COVERED. SO PICKED THE VEHICLE UP TOOK IT BY O RILEY'S WHERE THEY TESTED IT AND SAID IT WAS A CRANK SHAFT SENSOR WE REPLACED THAT AND IT DID NOT FIX THE PROBLEM. WE'VE BEEN DRIVING IT BECAUSE IT'S OUR ONLY FORM OF TRANSPORTATION SO TODAY MY HUSBAND WAS DRIVING IT AND THANKFULLY NOT GOING VERY FAST WHEN IT CUT OFF, MY HUSBAND TRIED TO PUT IT IN NEUTRAL TO RESTART AND ENDED UP GOING DOWN A HILL AND HIT A TREE. KIA NEEDS TO DO SOMETHING ABOUT THIS ISSUE! MY HUSBAND COULD HAVE BEEN REALLY HURT AND THANK GOD I WAS NOT IN IT I'M PREGNANT NOR MY 2 SMALL CHILDREN. THIS HAS REALLY MADE ME NOT EVER WANT ANOTHER KIA OR WILL I EVER RECOMMEND ONE TO A FRIEND OR FAMILY MEMBER! WHAT'S KIA WAITING FOR TO FIX THIS PROBLEM? SOMEONE TO DIE FIRST BECAUSE THE CAR CUTS OFF IN TRAFFIC AND YOU GET SLAMMED!!! WHAT IF THIS WAS A TEENAGE IN THEIR FIRST CAR THEY WOULD NOT KNOW WHAT TO DO I BARLEY KNOW WHAT TO DO WHEN IT STALLS I'M TRAFFIC. JUST RIDICULOUS!*DT

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