NHTSA Complaint #11404917 — 2019 FORD TRANSIT

TL* THE CONTACT OWNS A 2019 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE POWER STEERING FUNCTION FAILED TO RETURN. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. LAFONTAINE FORD OF LANSING (5103 S CEDAR ST, LANSING, MI 48911, (517) 237-3582) WAS CONTACTED AND INFORMED OF THE FAILURE AND TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000