NHTSA Complaint #11404830 — 2002 JEEP WRANGLER

PURCHASED A 2002 JEEP FROM TWIN RIVERS AUTO SALES, I DID NOT RECEIVE A VEHICLE DISCLOSURE REPORT AND IT WAS SOLD TO ME WITH A CONTROL ARM BRACKET THAT WAS DAMAGED WAS NOT ATTACHED TO THE FRAME WHICH MAKES DRIVING THE VEHICLE IMPOSSIBLE IT IS NOT ATTACHED TO FRAME WHICH COULD HAVE CAUSE OTHER'AND MYSELF EXTREME HARM OR DEATH. I WAS NOT INFORMED OF ANY PROBLEM WITH FRAME, AFTER PURCHASE THE DEALERSHIP TOLD ME TO TAKE IT TO ZIEBART AND IT WOULD BE UNDERCOATED FOR FREE, THEY TRIED TO COVER UP WITH THE UNDERCOATING WHERE THE CONTROL ARM BRACKET BECAME DETACHED FROM THE FRAME ALONG WITH OTHER DEFECTS IN THE FRAME I WAS ONLY ABLE TO DRIVE THE JEEP FROM DEALERSHIP TO ZIEBARTS FOR THE UNDERCOATING AND THEN HAD TO HAVE TOWED TO MY HOUSE DUE TO THE STABILIZER LINK BREAKING BECAUSE OF THE CONTROL ARM BRACKET BREAKING AWAY FROM FRAME DUE TO RUST, . I'VE TRIED CALL THE DEALERSHIP MANY TIMES WITH NO REPLY. I AM THANKFUL THAT NO ONE WAS INJURED OR DEAD IF THIS WOULD'VE HAPPENED WHILE I WAS DRIVING ON HWY, THE PURCHASE PRICE WAS 6700.00 AND THEN ADDITIONAL 5 NEW TIRES 600.00 AND TWO LEAKING AND BENT RIMS AT 75.00 FOR A TOTAL OF 7375.00 ON A UNSAFE VEHICLE WHICH THE DEALERSHIP NEW ABOUT . I AM EXTREMELY DISAPPOINTED, AND FRUSTRATED WITH THIS SITUATION. I NEED HELP GETTING THIS RESOLVED BUT THEY WILL NOT RERUN MY CALLS AND HAVE HUNG UP ON ME I HAVE PHOTOS AND A INSPECTION SAYING THAT IT WAS SAFE WHEN FAR FROM BEING SAFE POINT BLANK THIS DEALERSHIP SOLD ME A VEHICLE THAT WAS U SAFE FOR OTHERS AND MYSELF TO BE ON THE ROAD SO NOW I AM OUT ALL OF THIS MONEY AND I CAN'T DRIVE THE VEHICLE PLEASE INVESTIGATE THIS SITUATION SO THAT THEY CAN NOT DUE BUSINESS IN THIS MANNER AND I CAN RESOLVE THIS WITH EITHER GIVING ME BACK MY COST OF THE JEEP AND TIRES AND RIMS . I DON'T KNOW WHAT ELSE TO DO OR WHO TO CONTACT IN TRYING TO GET MY MONEY BACK IT IS A LOT OF MONEY FOR A JEEP I CAN'T DRIVE