NHTSA Complaint #11404704 — 2014 CHEVROLET IMPALA
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11404704 |
| Vehicle | 2014 CHEVROLET IMPALA |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 37,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
THE ISSUE STARTED OUT AS A WARNING FROM THE SIDE DETECTION SYSTEM. IN THE PAST WEEK, THE ISSUE ESCALATED TO ALL THE WARNING LIGHTS ON THE DASH COMING ON, AND THEN ALL ELECTRONICS GOING DEAD/DARK. THE TURN SIGNAL INDICATORS HAVE NO LIGHTS AND NO SOUND, THE RADIO SYSTEM IS DEAD, THE SPEEDOMETER AND GAS GAUGE ARE DEAD. AFTER SITTING A FEW HOURS, IT SEEMED THAT THINGS "RESET" TO JUST THE SIDE DETECTION WARNING. MOST RECENTLY, ALL THE ELECTRONICS ARE ACTING STRANGE. PUSHING THE BUTTON ON THE DOOR HANDLE TO UNLOCK IT, DOES NOTHING TO THE DOOR LOCK, HOWEVER, THE DISPLAY SCREEN SHOWS "TIRE LEARNING ACTIVE". WHEN ATTEMPTING THE START THE CAR BY PUSHING THE START BUTTON, NOTHING HAPPENS. IF I PUT THE FOB IN THE SLOT INSIDE THE ARMREST, IT WILL EVENTUALLY START, BUT AGAIN ALL DISPLAY FUNCTIONS ARE DEAD AS IS THE ENVIRONMENTAL CONTROLS (NO BLOWER - NO DEFROST- NO GOOD ON A COLD RAINY DAY). AGAIN THE SIGNAL INDICATORS ARE DARK AND SILENT. THE INDICATOR LIGHT FOR THE AIRBAGS IS NOW ILLUMINATED AS WELL. GM HAD A SHORT LIVED (AND SEEMINGLY SECRET) EXTENDED WARRANTY FOR THE SIDE DETECTION SYSTEM HAVE THIS EXACT ISSUE WHEN WATER GOT INTO THE SENSORS, BUT THAT EXPIRED NEARLY A YEAR AGO. AS THIS ISSUE MAKES THE CAR UNSAFE TO DRIVE, IT SEEMS THAT IT SHOULD BE A FULL RECALL TO ADDRESS THIS SAFETY CONCERN.
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