NHTSA Complaint #11404656 — 2012 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT THE HEADLIGHT CONNECTORS WERE MELTED AND HAD TO BE REPLACED 7 TIMES WITHIN THE PAST THREE MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS TOO MUCH VOLTS GOING TO THE HEADLIGHT WIRING CONNECTORS CAUSING THE CONNECTORS TO MELT. THE VEHICLE WAS TAKEN TO VAN CHEVROLET (100 NW VIVION RD, KANSAS CITY, MO 64118, 816-527-8564) TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, A WEEK LATER THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EMAILED THE MANUFACTURER AND RECEIVED A RESPONSE WHICH STATED THAT THEY WERE AWARE OF THE FAILURE HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.